Frequently asked questions
Got questions about your orders, our traditional collections, or bangle care?
Explore our frequently asked questions below to find everything you need to know about shopping with BalaChuri.
How long does it take to process and ship an order?
Orders are typically processed shipped under 1 day. Once shipped, delivery times depend on your delivery location and chosen shipping method.
What is your return policy?
If you are not entirely satisfied with your purchase, you can review our guidelines and initiate a return request by visiting our Refund & Returns page. Items generally need to be unused, unwashed, and returned with their original packaging and tags.
What about the care of the churi?
To keep your traditional pieces shining bright, we recommend keeping them away from moisture, perfumes, and harsh chemicals, and storing them in a lined box or pouch after use.
How can I get in touch with customer support if I have questions?
We are always here to help! You can reach our support team by messenger and instagram inbox during our opening hours (9 AM – 9PM), or by sending us a message directly via our Contact Us page.
How do I find the right bangle size when shopping online?
Choosing the correct size is essential for traditional bangles! You can measure the inner diameter of a bangle that already fits you well or wrap a measuring tape snugly around the widest part of your hand (with your thumb tucked in toward your palm)
How is my personal information protected?
We value your privacy. To learn more about how we collect and safeguard your data, please read our Privacy Policy.
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